Fraud trends

This dashboard shows visual reports related to fraud trends.

Fraud Trends dashboard

Fraud Accuracy Rate Trend line chart

The following table describes the elements of the Fraud Accuracy Rate Trend line chart:

Elements of the Fraud Accuracy Rate Trend line chart
Element	Description
Visualization	Fraud Accuracy Rate Trend
Description	Displays daily Fraud Accuracy Rate trends, which is when the engagement decision is Fraud and the verdict is set to some value / total number of Fraud engagements. The data refers to a specific scope.
Type	Line chart
Filter	Engagement creation timestamp (date and time) KQL language
Linkable Entity	None

The following table describes the elements of the Fraud Confirmation Trend line chart:

Elements of the Fraud Confirmation Trend line chart
Element	Description
Visualization	Verdicts
Description	Displays daily trends for: Fraud Alert Generated - Total number of fraud engagements where decision is Fraud. Confirmed Fraud - when both engagement decision and verdict are Fraud. Confirmed Not Fraud - when both engagement decision and verdict aren’t either Unspecified or Fraud. The data refers to a specific scope.
Type	Line chart
Filter	Engagement creation timestamp (date and time) KQL language
Linkable Entity	None

The following table describes the elements of the Missed & False Alert Rate Trends line chart:

Elements of the Missed & False Alert Rate Trends line chart
Element	Description
Visualization	Missed & False Alert Rate Trends
Description	Displays daily trends for: Fraud Missed - When the verdict is Fraud but the engagement decision isn’t Fraud or Unspecified. Real Time False Fraud Alerts - When the engagement decision is Fraud and where the verdict is either Somebody Else or Authentic. The data refers to a specific scope.
Type	Line chart created using Vega.
Filter	Engagement creation timestamp (date and time) KQL language
Implicit Filter	The widget selects SESSION_TYPE_CALL_CENTER to calculate real time false fraud alert.
Linkable Entity	None