Active authentication in IVR
Using biometrics on IVR platforms.
Biometrics solutions
Gatekeeper provides active and passive authentication, and detects fraud in both realtime and offline through forensic analysis:
Passive authentication in the contact center
Verifying without interrupting customers.
Realtime fraud prevention in the contact center
Detecting fraudulent callers.
Offline fraud analysis
Detecting and preventing fraud through forensic analysis.